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Visitation Reliant Support Program - Round 1

Submissions closed at 5:00PM 31 October 2021 (ACST).


In recognition of the devastating financial impact interstate lockdowns and travel restrictions have had on tourism and hospitality in the NT, the Northern Territory Government has developed a multi-pronged approach to support the Territory’s tourism industry, comprising Programs targeting specific sectors, and also businesses that service the tourism and hospitality sector but are not eligible for support under the Tourism Survival Fund or other targeted support mechanisms.

Who can apply

In order to participate in the program a business must meet the definition of an eligible business.

Eligible Sector/s include, but are not necessarily limited to:

  • Wholesale and retail trade
  • Provision of accommodation and/or food services
  • Transport, postal, warehousing and/ or storage of stock in trade
  • Education and training
  • Provision of arts and/ or recreational services

An Eligible Recipient:

  1. is a Territory Enterprise that operates solely in one or more Eligible Sector/s; and
  2. held a valid Australian Business Number (ABN) and was registered for Goods and Services Tax (GST) as at 1 July 2019; and
  3. is actively trading with an annual Turnover of more than $75,000 and less than $10 million; and
  4. has had to temporarily cease or significantly reduce trading (ie. suffers a drop of 30% or more in turnover from 1-31 July 2021 as compared to the same period in 2019) as a direct result of the downturn in visitor numbers to the Northern Territory (whether because of government imposed restrictions or not); and
  5. does not have an outstanding debt due and payable to Tourism NT or the Northern Territory Government.

An eligible business can access one of the targeted grant options. Which includes:

  1. the Tourism Survival Fund or
  2. the Visitation Reliant Small Business Support Program or
  3. the Arts and Culture COVID-19 Interruption Support Program.

A business cannot access A, B and C together.

Who can't apply

Excluded Recipients are businesses that have already received (or are expected to receive on approval of a current application) support through either the Arts and Culture COVID-19 Interruption Support Package or the Tourism Survival Fund.

IMPORTANT: Please read information below to assist you in completing your application online.


For queries about the terms and conditions, deadlines, or questions in the form, please contact us on 1800 193 111 during business hours or email and quote your submission number.

Click here to view the program terms and conditions.

If you need more help using this form, download the Help Guide for Applicants or check out Applicant Frequently Asked Questions (FAQ's)


On every screen (page of the form) you will find a Form Navigation contents box, this links directly to every page of the application. Click the link to jump directly to the page you want.

You can also click 'next page' or 'previous page' on the top or bottom of each page to move forward or backward through the application.


If you wish to leave a partially completed application, press 'save and close' and log out. When you log back in and click on the 'My Submissions' link at the top of the screen, you will find a list of any applications you have started or submitted. You can reopen your draft application and start where you left off.

You can also download any application, whether draft or completed, as a PDF. Click on the 'Download PDF' button located at the bottom of the last page of the application form.


You will find a Review and Submit button at the bottom of the Navigation Panel. You need to review your application before you can submit it.

Once you have reviewed your application you can submit it by clicking on 'Submit' at the top or bottom of the screen or on the navigation panel. You will not be able to submit your application until all the compulsory questions are completed and there are no validation errors.

Once you have submitted your application, no further editing or uploading of support materials is possible.

When you submit your application, you will receive a confirmation email with a copy of your submitted application attached. This will be sent to the email you used to register.

If you do not receive a confirmation of submission email then you should presume that your submission has NOT been submitted.

Hint: also check the email hasn’t landed in your spam or junk email folder.


You may need to upload/submit attachments to support your application. This is very simple, but requires you to have the documents saved on your computer, or on a storage device.

You need to allow enough time for each file to upload before trying to attach another file. Files can be up to 25MB each; however, we do recommend trying to keep files to a maximum of 5MB – the larger the file, the longer the upload time.


A number of people can work on an application using the same log in details as long as only one person is working at a time. Ensure you save as you go.


Most internet browsers (including Firefox v2.0 and above; Safari; and Google Chrome) have spell checking facilities built in – you can switch this function on or off by adjusting your browser settings.